| Service | Delivery time | Cost |
|---|---|---|
| UPS Ground | 3-5 business days | $7.99 |
| USPS Priority Mail | 2-4 business days | $8.50 |
Delivery transit counts workdays from parcel handover. Rural postcodes can require 1-2 extra days.
Orders confirmed before 14:00 on workdays depart the same afternoon. Orders placed past cut-off, on weekends, or during holidays leave the following business day. A confirmation email with your order ID issues immediately upon checkout.
Each titanium board is encased in a scratch-resistant protective film, cushioned by high-density polyethylene edge guards, and packed inside a reinforced multi-wall corrugated box engineered to prevent deflection, edge blunting, or surface abrasion during transit.
Upon dispatch, an automated notification containing a carrier tracking link is transmitted via email and SMS, allowing real-time tracking of the consignment until physical receipt.
No tracking update for 5 business days: email [email protected] with your order number. We file a trace with the carrier immediately. You choose between a replacement shipment or a complete refund within 10 business days of your report.
Inspect the outer container upon arrival. If the parcel exhibits physical damage, note the irregularity with the courier immediately, capture clear photographs of the package and affected board, and notify [email protected] within 48 hours to initiate an immediate replacement.
Supported payment options: Cash on delivery, Bank transfer. We never request banking credentials, card numbers, or login codes via phone or email.
Dispatches go to select destinations. Shipping rates and transit windows appear during checkout before final payment. Local customs duties or import fees remain the recipient's responsibility.
Message [email protected] or phone +1 (254) 884-2527 during Mon-Fri 08:30-17:30, Sat 09:00-14:30. Our team answers every ticket within one working day.
