Frequently Asked Questions
Find factual answers about knife wear, surface sanitation, and metal grades below. We list exact specifications so you know how the board performs.
will titanium cutting boards dull my knives
Grade-1 titanium is a ductile metal that yields under hardened cutlery steel. Your chef knives maintain edge geometry similarly to high-density composite boards. Normal blade hone routines remain unchanged.
what is the katori board made of
Each board is cut from a solid sheet of pure Grade-1 titanium. There are no synthetic resin cores, no bonded wood layers, and no chemical non-stick coatings. It is solid metal throughout.
how to clean and care for titanium
Wash the board with warm water, ordinary dish soap, and a standard kitchen sponge after every use. It is fully dishwasher safe and never requires mineral oils, sanding, or drying pastes.
how do i pay for my order
We accept cash on delivery directly to the courier or advance bank transfer. We do not process credit or debit cards on our storefront. Payment details arrive in your confirmation email.
what happens if my delivery address has no lift
The local courier delivers your parcel directly to your apartment door regardless of stairs. Please keep the exact cash amount ready if you selected cash on delivery during checkout.
how do returns work if it does not fit
You can return unused boards in their original packaging within 30 days of delivery. The customer covers return shipping unless the item arrived damaged. Once inspected at our Waco depot, refunds issue via bank transfer.
Still have questions?
Our shop team replies to email inquiries within four business hours.